Monthly Archives: February 2015

Car Paint Repair and Acrylic Paints

When I first came into the motor trade there were basically two ways to paint a car – cellulose or two-pack.

Cellulose paint is a solvent-based paint based on cellulose. It is good but it takes a lot of manual work. Each layer has to be lightly buffed down with wet and dry before a new one is sprayed. And the outcome is very much determined by the skill and attention to detail of the body-shop sprayer. A really good finish has a kind of glass-like finish. A poor quality finish can have a slightly orange peel kind of visual texture. Cellulose was the cheaper option but it was still time-consuming. Then there was two-pack.

Two-pack was always reserved for the really expensive classic car renovations. Two-pack paints include a cyano-acrylate base which sets a bit like superglue. But cyano-acrylates, as the name suggests, are based on cyanide chemicals. So two-pack paint jobs had to be sprayed in a specially ventilated paintshop with the sprayer wearing a fresh-air supplied suit and mask. As you can imagine, that was a lot of kit and a lot of faff. But the results were spectacular. You would get a really perfect finish and one that lasted incredibly well.

More recently the pressure to deliver environmentally-friendly paintshops has meant the industry has shifted over to acrylic, water-based paints. And at the same time the quality of the materials has improved spectacularly. We are able to paint a car better and quicker than previously was possible with cellulose-based paints and really modern acrylic paints are approaching the kind of quality you used to get with the most skilled two-pack sprayers.

And because the time taken to paint the car is shorter the actual cost of labour has come down. Although not every car owner is aware of this and some bodyshops do seem to still exploit this lack of knowledge on the part of customers by over-charging.

Car Accident Repairs and The scandal of insurance companies

If you have ever had to go through the pain of getting car accident repairs after a prang or crash you will have experienced an insurance company telling you that you need to go to one of their specialist approved repair centres.

In our experience the problem is that most insurance-approved repair centres do not do a very good job. Typically they are very large businesses with a huge turnover of both work and staff. You will find your car will be re-sprayed extremely quickly but the actual quality is often suspected. And what most people do not realise is that you can use a local garage you trust to do the work. You just need to insist that they do it.

In addition to actually doing car repairs we also deal with a lot of insurance claims. We actually handle the whole claim on behalf of the customer so we know what goes on from both sides. We work with the insurance companies and we also see the kind of work that a lot of the big insurance-approved centres turn out. And the scandal is that your car would/could be repaired for less money and to a higher standard at a local shop.

But why does this ridiculous situation persist? Why are people being ripped off by insurance-approved centres? The simple answer is that basically you and I the car owners are paying for it with our premiums. The insurance companies don’t care because they are just passing on the cost in the premiums each year. And the repair centres are certainly not going to object to charging more.

But it is still possible to have a quality job done on your car by a reputable local car body-shop like Woodstock Motors. You need to insist that you use your own body-shop. The insurance company will say you need to get a quotation and this is easily done with our online quotation generator.