Monthly Archives: April 2020

Keeping Your Car Running & Keeping Us All Safe During COVID19

The well-being of our customers, people and suppliers is our number one priority. We are continually monitoring the Coronavirus/COVID19 outbreak in the UK and are taking action to keep you and our teams safe. We know that you rely on our ability to provide service and expertise quickly, so we’re working hard to keep our businesses running, safely and responsibly. I wanted to contact you today to share some of the steps we’ve taken and how we can help:

• When you arrive for your appointment, please either wash your hands or use the hand sanitiser available. Disposable gloves and cleaning wipes are also available.

• We will do our best to provide a contactless service with safety precautions in place. We are currently sanitising all cars at the start and end of work, that means wiping over touched surfaces with clinical wipes. We are also regularly sanitising all work surfaces and handled items in the workshop.

• If you are self-isolating and need your vehicle worked on, we are offering a Collect & Return service using our recovery fleet for a nominal fee.  We pick up your vehicle, transport it to our workshop, do the work and drop it back to you. Note that this will add a day to the time we will need to have your car with us.

• Please DO NOT come to your appointment if you are suffering from a fever and/or a cough or if you have knowingly come into contact with anyone who has COVID19 symptoms. Please contact us ahead of your appointment to reschedule after the appropriate self-isolation period. If you arrive at your appointment unwell, we reserve the right to ask you to rebook.

We are experiencing a high-volume of calls due to many choosing not to use public transport. Please book in and give us as much notice as possible. If it is something urgent we will try to sort it out asap. Our numbers are:

020 8201 8030 – Woodstock Motors: vehicle repairs/servicing
020 7435 0941 – Woodstock Motors: Vehicle Bodywork
020 8455 6097 – Woodstock Motors: 24hr Recovery
020 7435 0941 – First Aid Wheels

A special thank you to all of our customers for their loyalty. If you decide to or must self-isolate and you need assistance, don’t hesitate to ask. We will get through this together if we look after each other.